Transforming Damaging Pressure into Constructive Power
What is it?
VENTIT is an external, self-referral advice line connecting you and your staff with conflict management professionals. It is your company’s first warning system when tensions build. VENTIT offers several avenues for clients, based on subscription tier:
TIER ONE ($50/month):
- A release valve for tensions and pressure that may exist in your company. A staff member can call/email VENTIT to vent, or “get things off their chest”. When people feel frustrated or unhappy they tend to hold on to feelings of resentment. These build up (like a volcano) to slowly erode productivity, affect attitude toward your company, or suddenly erupt with damaging consequences. Through VENTIT, your staff can safely talk about what is bothering them. Users remain anonymous unless they authorize otherwise, or physical harm is threatened.
- If users want/need something more, VENTIT can offer guidance, and recommendations on possible next steps. For example, VENTIT can provide tips on how to broach an uncomfortable subject with her/his supervisor, or how to handle a delicate situation with a co-worker.
TIER TWO ($100/month + 20% discount on services):
- Sometimes, more robust and interactive conflict management services are needed. VENTIT offers discounts on mediation, facilitation, training, internal audit and coaching through OvalOptions.
- VENTIT tracks all incoming calls/emails/contacts so that a report can be relayed to the client company. This report aims to communicate an in-depth look into the client’s workplace environment. This report may contain highlights of recurring incidents, recommendations on action and referrals to outside resources.
We are developing a sexual harassment reporting tool to include with VENTIT. Please stay tuned for further information.
- A person at your business, who is feeling pressure, contacts us via email, phone or web-form
- They will describe the situation to us
- We will discuss to clarify the situation and possible next steps:
Tips and guidance; discuss what can be done immediately
- We may suggest that we reach out to supervisor on behalf of “anonymous”
- Further action (mediation, facilitation, referral to other services) may be recommended
- Produce status and feedback reports as requested
- Timely assistance with subtle yet important aspects of internal dynamics
- A confidential gauge of your company’s internal temperature and barometer
- Discount on standard OvalOptions services (e.g. mediation, trainings, facilitation)
- Help avoid sudden loss of labor and decrease turnover
- Provide supportive assistance to your staff
- A portal to conflict management
Why Use VENTIT?
Sometimes, it’s just good to vent. To talk with someone about a frustration or worry. Venting can also help to better understand and articulate a problem.
Internal “Temperature”/ Latent Issues
There’s a lot that goes on under the surface of a business. Maybe a supervisor had a bad morning and it’s creeping into the work space. Or an employee is struggling to understand work flow. Whatever the case may be, the seemingly trivial or small problems can linger and build upon each other. Like a shark just below the surface of the water; we may not see it, but we’ll sure feel it when it bites.
Even with an “open door” policy, many employees find it difficult to bring up complaints and requests, or ask for assistance. It is common that they do not know how to bring up such subjects in the first place. On top of that, the fear of reprisal for bringing up certain things is an dissuading factor. VENTIT provides employees (and others) a safe and confidential outlet for bringing up certain issues, clarifying them, and receiving advice and assistance.
We will track and categorize incoming contacts and will notify you if we discover certain trends or patterns or recurrences that we feel are important to address with other methods. All contacts remain anonymous unless expressly authorized by the individual.
We will provide reports periodically or as requested. Reports will consist of number of phone calls, category-based list of issues brought up, level of frustration, etc.
Certain issues may require more in-depth methods of resolution, such as mediation or training. Each method is voluntary. If an issue falls outside our area of expertise (e.g. domestic abuse, substance abuse), then we can provide referrals to appropriate agencies.
When enrolled in VENTIT, clients receive discounts on standard services provided by OvalOptions. This includes issues affecting employees’ private lives (family, neighbor, etc.). Issues involving trademarks, service marks or logos receive a separate, not additional, 10% discount.
VENTIT data can be organized to develop and produce industry statistics if requested by an association or other group. Conditions apply.