Multiple Services to Handle Various Situations

We offer several services under the umbrella of Conflict Management. This affords us the ability to match our clients’ needs with the most appropriate method to address their situation. Based on in-depth conversations with our clients, we propose one or more, or a combination, of the following:

  • Mediation: An open discussion between disagreeing parties managed by a third party mediator who facilitates communication, seeks clarity in understanding, allows perspectives and concerns to be voiced and advocates for the process. Mediators do not render judgments or binding solutions
  • Facilitation: Similar to mediation with a few differences. It is designed for groups of three people or more; a disagreement may or may not exist for convening a facilitation; is adaptable to the clients’ proposed or desired outcome
  • Arbitration: Similar to mediation. The difference being the arbiter renders a binding solution to which the parties must adhere
  • Coaching: One-on-one tutoring of communication and conflict management skills. Can be utilized by anyone, most often business managers and supervisors
  • Training: Like coaching, but for groups. Can be customized for specific needs and requests
  • Ombudsman: An external resource for businesses and organizations to investigate complaints, advise management of situations, and offer methods for addressing disagreements and disputes. Separate from the client’s internal protocols and programs
  • Arbitration: Similar to mediation. The difference being the arbiter renders a binding solution

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