Dealing With Difficult People
OvalOptions Training Center
4251 Kipling St.
Wheat Ridge, CO 80033
Mark S. Loye and Dr. Gregory Green will provide attendees lessons on how to deal with difficult people and improve interactions with them.
We encounter difficult people every day and most of the time we don’t have to be around them for long. In a senior care work environment, however, avoiding such difficulties is next to impossible. This class will help you learn foundational steps in:
- How not to lose your cool
- How to help others calm down
- Various types of “difficult”
- Interpersonal communication
This training is part of our Conflict Dynamics Series for senior care enhancement. Please check back for future offerings of this session on others in the Series.
Follow the link below to register (if you do not have a PayPal account, please contact us at Admin@OvalOptions.com):