Business Options

Punxsutawney Phil in Mediation

The Associated Press reported this weekend that Ohio authorities have issued an indictment of Punxsutawney Phil, alleging that he “did purposely, and with prior calculation and design, cause the people to believe that spring would come early.” Additional sources have suggested that Phil is seeking to file suit regarding the slanderous social media war being …

Punxsutawney Phil in Mediation Read More »

NOPE does mean no, but BANANA is not necessarily a fruit

NOPE does mean no, but BANANA is not necessarily a fruit I have been a conflict resolution professional for just over twenty-five years.  My most memorable cases have been land use/environmental cases, usually convened at the behest of local governments and involving multiple parties and factions.  To be a successful mediator in this arena, one …

NOPE does mean no, but BANANA is not necessarily a fruit Read More »

Conflict Resolution: Painless Profit During a Tough Economy

The most overlooked potential for maintaining and potentially increasing profit during a down economy is to focus on your staff. If you are seeing an increase in absenteeism, tardiness, turnover, passive aggressive behavior, or congregation around the coffee pot, you may have problems. These problems are typically associated with unacknowledged conflict. The conflicts may be …

Conflict Resolution: Painless Profit During a Tough Economy Read More »

Making the choice between your friend and your politician

The presidential debates are looming, and many of us need to be reminded how to avoid turning our friends into enemies. The tips below will help you maintain sanity during the political season and avoid the need to choose between your friends and your candidates. Remember every issue has many viewpoints; strive to understand them. …

Making the choice between your friend and your politician Read More »

Resolving Disputes When Logic Collides with Emotion (Part III)

(Part III of a Three Part Series) Return to Part II So, what can the Achy Breaky (“A/B”) person do to deal with someone who can’t get out of the way of their own calculations? Cheat Sheet for the Achy/Breaky Person Get your facts straight before wailing and keening. Before diving into conflict (legal/domestic/employment), figure …

Resolving Disputes When Logic Collides with Emotion (Part III) Read More »

Resolving Disputes When Logic Collides with Emotion (Part II)

(Part II of a Three Part Series) Read Part I Here So, how do Logical (Facts & Figures) People and Emotional (Achy/Breaky) People work with each other personally or professionally?  Remember that you both have different ways of looking at things, and neither is right or wrong – they’re just different. That alone will get you …

Resolving Disputes When Logic Collides with Emotion (Part II) Read More »