Six Factors That Can Make Matters Worse

Posted by Jason Gladfelter, M.A. on June 27, 2013  /   Posted in Articles

We all face some form of conflict every day. From navigating traffic to deciding what to watch on TV after a long day. Most of these are “flash-pan” conflicts that are usually forgotten in minutes and ostensibly have no bearing on our lives.  Unfortunately, conflicts do not exist in a vacuum; many factors can affect our conflicts thereby increasing their affects on us and others. Like a snowball rolling down a mountain gathering more snow, increasing its size and momentum, a conflict can grow with the addition of several small influences until it demands attention.

When conflicts arrive to this point, management, resolution, or reconciliation should be sought to prevent further damage. These efforts are reactionary, and as such (ironically) require a conflict for their application.  But what about addressing conflict situations before they gather momentum? What are those small influences that engorge a conflict?  Let’s take a look at six factors that can make matters worse and what their influences can be. In doing so, we can shed some light on how you can take steps to nip conflict escalation in the bud.

  1. Communication
  2. Trust
  3. Emotion
  4. Relationship
  5. Context
  6. Anticipation

First up: Communication

 

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